Privacy policy
How HomeShield Lending collects, uses and protects your information.
This policy covers homeshieldlending.com, operated by HomeShield Mortgage, LLC (NMLS #2516887), 1740 Frankfort Ave Unit 2, Louisville, KY 40206 ("HomeShield Lending," "we," "us"). HomeShield Lending is a division of HomeShield Mortgage, LLC.
Information we collect
- Information you give us. When you request a quote or contact us: your name, email, phone number, details about the property and the loan you're looking for, your estimated credit range and experience, and anything else you choose to share.
- Information collected automatically. Basic technical data such as your browser, device, pages viewed and the website or ad that referred you (including campaign tags in the link). If we use analytics tools, they may use cookies to measure how the site is used.
How we use your information
- To respond to your request, prepare loan options and follow up by phone, email or text.
- To process a loan application if you choose to apply.
- To run, secure and improve this website and measure our advertising.
- To meet legal, regulatory and compliance obligations.
How we share information
We don't sell your personal information. We share it only as needed to serve you:
- Service providers who help us operate, such as website hosting, form processing, customer-relationship software, email and text messaging. They may use it only to provide services to us.
- Capital partners and settlement providers involved in reviewing, funding or closing a loan you've asked us about, such as investors, appraisers and title companies.
- Legal reasons, when required by law or to protect our rights and the security of our services.
Text messaging and mobile information
If you give us your mobile number and agree to be contacted, we may text you about your request. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. See our Terms for the full text message terms.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties, except service providers that deliver our messages on our behalf.
Cookies and analytics
Your browser can block or delete cookies. Blocking them won't stop you from using this site or requesting a quote.
How we protect information
We use reasonable administrative, technical and physical safeguards. No method of transmission or storage is completely secure, so please don't send account numbers or Social Security numbers through the quote form.
Your choices
- Opt out of texts by replying STOP, and out of marketing emails with the unsubscribe link.
- Ask us to access, correct or delete the information you've given us by contacting us below. We may need to keep some records to meet legal obligations.
Children
This site is for adults seeking business-purpose real estate loans. We don't knowingly collect information from anyone under 18.
Changes
We may update this policy. The effective date at the top shows when it last changed.
Contact us
HomeShield Mortgage, LLC, 1740 Frankfort Ave Unit 2, Louisville, KY 40206 · (502) 586-2882 · nick@homeshieldmortgage.com